Privacy
Privacy for Drew
This page explains what Slack data Drew collects, how it is used, how long it is kept, and how customers can request access or deletion.
Drew processes Slack events, recent conversation context, workspace configuration, and operational metadata to run tasks inside Slack. Drew is not a Slack backup and should not be used as one.
- Drew collects Slack message and event data needed to respond to mentions, direct messages, Drew-owned threads, and configured automations.
- Drew uses that data to generate replies, summaries, drafts, scheduling actions, and operational records needed to run the service.
- Slack-derived conversation history stored by Drew is capped at 90 days.
- Raw Slack event payloads and job results are retained for shorter operational windows.
- In public and private channels, Drew defaults to the message or thread where it was explicitly invoked instead of collecting unrelated channel chatter.
- In DMs and group DMs, Drew may use prior conversation in that same DM lane to preserve continuity.
- Drew uses AI-generated output. Important summaries, recommendations, and actions should be reviewed by a person before being relied on.
- Drew does not use Slack data to train or improve generalized AI models.
- Human access to Slack-derived content is limited to narrow support, security, or legal exceptions.
- Secrets are treated as write-only in the product surface.
- If Drew creates summaries or durable learnings from Slack activity, those artifacts are still subject to explicit retention and deletion rules.
- Access, transfer, privacy, and deletion requests can be sent to hello@heydrew.ai.