Deletion

Delete Your Drew Data

Deletion and offboarding should be explicit product behavior with a public request path, not an informal side promise.

Drew is being built with a strict offboarding path. When a tenant asks to leave, the goal is a clear deletion workflow rather than an indefinite support promise.

Tenant offboarding should remove active tenant data from Cloud SQL, workspace files, and tenant-scoped secret metadata.
Slack app uninstall disconnects Slack delivery, but it is not the same thing as tenant deletion.
Tenant deletion requests are expected to start from an explicit offboarding record and follow a scheduled purge flow.
Current policy targets a 30-day grace period before destructive purge.
Deletion work should be recorded as an attributable operator action.
Only the minimum audit trail required for operational and legal reasons should remain after offboarding.
Deletion, export, and privacy requests can be sent to hello@heydrew.ai.